Privacy Policy

1. Introduction

This Privacy Policy ("Policy") governs the collection, use, storage, disclosure, and protection of personal data by fg777biz ("fg777biz," "we," "us," or "our") in connection with the operation of the fg777biz online gaming platform accessible at fg777biz.org and all associated mobile and web services.

By registering an account on fg777biz, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of the fg777biz Terms and Conditions.

fg777biz is committed to processing personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.

2. Data Controller

The data controller responsible for your personal data processed through the fg777biz platform is fg777biz. For all privacy-related inquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

Our DPO is responsible for overseeing fg777biz's compliance with this Policy, the Data Privacy Act, and all related data protection regulations. Any data subject request submitted to fg777biz will be acknowledged within five (5) business days and resolved within the timeframe prescribed by applicable Philippine law.

3. Personal Data We Collect

fg777biz collects personal data through several touchpoints. The categories of data we collect and their sources are set out in the table below:

fg777biz does not collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (e.g., health data, religious beliefs, political opinions) unless specifically required for legal compliance purposes and with your explicit consent.

4. How We Use Your Personal Data

fg777biz processes your personal data for the following purposes:

• Account Management: Creating and maintaining your fg777biz account, verifying your identity, and enabling login and session management.
• Service Delivery: Processing deposits and withdrawals, settling game outcomes, applying bonuses, and delivering all gaming services available on the platform.
• Age and Identity Verification: Confirming that you meet the 21-year minimum age requirement and verifying that your account information is accurate.
• Fraud Prevention and Platform Security: Detecting, investigating, and preventing fraudulent transactions, bonus abuse, money laundering, and unauthorized access to player accounts.
• Regulatory Compliance: Meeting our obligations under Philippine anti-money laundering laws (Republic Act 9160 as amended), PAGCOR regulatory requirements, and National Privacy Commission directives.
• Responsible Gaming: Monitoring gaming activity to identify patterns consistent with problem gambling and delivering responsible gaming tools including deposit limits, session reminders, and self-exclusion.
• Customer Support: Responding to your inquiries, resolving disputes, and maintaining records of support interactions.
• Platform Improvement: Analyzing aggregated, anonymized gaming and technical data to improve platform performance, game selection, and user experience.
• Marketing Communications: Sending promotional emails and SMS messages about fg777biz bonuses and events — only where you have given your explicit consent to receive such communications, and subject to your right to withdraw that consent at any time.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, fg777biz relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing required to fulfill our obligations to you under the fg777biz Terms and Conditions — including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with Philippine law, including AML reporting, age verification, and regulatory record-keeping.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests do not override your fundamental rights and freedoms.
• Consent: Processing for marketing communications and any processing of sensitive personal information, where your freely given, specific, and informed consent is the applicable basis. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing and Disclosure

fg777biz does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent strictly necessary:

• Payment Processors: GCash (Globe Fintech Innovations), Maya Bank (PayMaya), BPI, BDO, and Metrobank receive the transaction data necessary to process your deposits and withdrawals. These entities are bound by their own data protection frameworks and Philippine BSP regulations.
• Identity Verification Providers: Third-party KYC service providers who assist with age and identity verification. These providers process only the minimum data required for verification purposes and are contractually bound to data protection standards.
• Game Providers: Third-party game studios and live casino operators receive anonymized player session identifiers necessary to deliver game content. They do not receive your name, contact details, or payment information.
• Regulatory and Law Enforcement Authorities: The Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission, and law enforcement agencies where disclosure is required by Philippine law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by fg777biz, subject to professional confidentiality obligations.

7. Cookies and Tracking Technologies

The fg777biz platform uses cookies and similar tracking technologies to operate correctly and improve your experience. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for the platform to function — session authentication, security tokens, and load balancing. These cannot be disabled without breaking core platform functionality.
• Performance Cookies: Collect anonymized data on how players use the platform — page load times, error rates, and game lobby navigation patterns. Used to improve platform performance and stability.
• Functionality Cookies: Remember your preferences such as language settings, display options, and last game played for a more personalized experience on your next visit.
• Analytics Cookies: Aggregated, anonymized traffic analysis to understand overall platform usage patterns. fg777biz does not use cross-site tracking or behavioral advertising cookies.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging in and using the fg777biz platform.

8. Data Retention

fg777biz retains your personal data for the following periods:

• Account Data (identity, contact): For the duration of your account relationship with fg777biz, plus a minimum of five (5) years following account closure — as required under Philippine AML law and PAGCOR record-keeping requirements.
• Transaction and Gaming Records: Minimum five (5) years from the date of each transaction, consistent with AML and tax record-keeping obligations.
• Support Communications: Three (3) years from the date of the last interaction, unless the communication relates to an ongoing dispute or regulatory investigation.
• Technical Logs (IP addresses, session logs): Twelve (12) months from collection, unless retained longer for active fraud or security investigations.
• Marketing Consent Records: Until consent is withdrawn, plus three (3) years thereafter as evidence of the consent.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Data subject to an active legal hold, regulatory investigation, or court order will be retained until the hold is lifted.

9. Data Security

fg777biz implements the following technical and organizational security measures to protect your personal data:

• Encryption in Transit: All data transmitted between your device and the fg777biz platform is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all pages, login events, deposits, withdrawals, and support communications.
• Password Security: Passwords are hashed using bcrypt with a sufficient cost factor before storage. fg777biz never stores plaintext passwords and cannot retrieve your original password.
• Access Controls: Access to personal data within fg777biz's systems is restricted on a need-to-know basis. All staff with data access are subject to confidentiality obligations and regular security training.
• Two-Factor Authentication: Login attempts from unrecognized devices trigger an SMS-based OTP verification step to your registered Philippine mobile number.
• Intrusion Detection: Real-time monitoring of platform infrastructure for unauthorized access attempts, anomalous traffic patterns, and security events.
• Vendor Security: All third-party processors engaged by fg777biz are assessed for security practices before engagement and required to maintain standards equivalent to fg777biz's own.

In the event of a personal data breach that is reasonably likely to result in harm to affected data subjects, fg777biz will notify the National Privacy Commission within 72 hours of discovery, and will notify affected players without undue delay, in accordance with Section 20(f) of the Data Privacy Act and NPC Circular 16-03.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act and its Implementing Rules, you have the following rights in respect of your personal data held by fg777biz:

• Right to be Informed: The right to know what personal data fg777biz collects about you and how it is processed — satisfied by this Policy.
• Right of Access: The right to request a copy of the personal data fg777biz holds about you, including the purposes of processing and the third parties to whom it has been disclosed.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected without undue delay.
• Right to Erasure ("Right to be Forgotten"): The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to fg777biz's overriding legal retention obligations under AML and regulatory law.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph if you believe your data protection rights have been infringed.

To exercise any of the above rights, contact the fg777biz Data Protection Officer using the details in Section 15. fg777biz will respond to data subject requests within the timeframe required by Philippine law — generally 15 business days for access requests.

11. Children and Minors

The fg777biz platform is strictly prohibited for use by persons under 21 years of age. fg777biz does not knowingly collect personal data from individuals under 21. If fg777biz becomes aware that it has inadvertently collected personal data from an underage individual, that data will be deleted immediately, the associated account will be closed, and any funds processed through that account will be reviewed in accordance with regulatory requirements.

If you are a parent or guardian and believe that a minor under your supervision has created a fg777biz account, please contact our support team immediately via Live Chat or at the email address in Section 15.

12. Cross-Border Data Transfers

Some of fg777biz's third-party service providers — including certain game studios and technology infrastructure providers — may process personal data in countries outside the Philippines. Where such transfers occur, fg777biz ensures that:

• The recipient country provides an adequate level of data protection, as recognized by the National Privacy Commission; or
• Appropriate safeguards are in place through contractual clauses requiring the recipient to maintain protection standards equivalent to Philippine law; and
• The transfer is limited to the minimum data necessary for the specific service being provided.

You may request information about the specific safeguards in place for any cross-border transfer of your personal data by contacting the fg777biz DPO.

13. Anti-Money Laundering Obligations

As an operator subject to Philippine anti-money laundering regulations (Republic Act 9160 as amended by RA 10365), fg777biz is required to collect and retain certain personal and financial data, conduct customer due diligence (CDD), and report covered and suspicious transactions to the Anti-Money Laundering Council (AMLC).

This means that in certain circumstances, fg777biz is legally required to process and retain your personal data regardless of your data subject rights to erasure or objection. The legal obligation to comply with AML law takes precedence over such requests to the extent of the conflict. fg777biz will always inform you of the applicable legal basis when declining an erasure or objection request on AML grounds.

14. Updates to This Policy

fg777biz may update this Privacy Policy periodically to reflect changes in our data processing practices, applicable Philippine law, or National Privacy Commission guidance. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before taking effect.

The current version and last updated date are always displayed at the top of this page. Continued use of the fg777biz platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with any update, you may close your account before the update takes effect.

15. Contact and Data Protection Officer

For all privacy-related questions, data subject rights requests, or complaints regarding fg777biz's processing of your personal data, please contact:

• Data Protection Officer (DPO): fg777biz Data Protection Officer
• Email: [email protected] (plain text only — not a clickable link)
• Live Chat: Available 24/7 inside your logged-in fg777biz account dashboard
• Response Commitment: All DPO inquiries acknowledged within 5 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official website.